The HairStylist Club

FAQ

Do my store credits ever expire?

Nope! Your unused store credits never expire!

When will my order ship?

Orders now ship 1-3 business days after ordering! 

When will I get billed again?

Everyone gets billed on the date they sign up each month or if you are an old subscribe from our previous website then your billing date will be the 15th of each month. 

Will I get a tracking number?

Once your box ships out you will get an email with your tracking number, please allow 24 hours for it to update, if it ships on a sunday or holiday that means it has been packed up and will go out the next business day.

How long does shipping take?

Once your box ships out it will arrive in about 2-3 days, we ship all orders with USPS priority mail. International order take about 10 business days.

Can I cancel?

Yes, you can cancel anytime by logging into your account on our website at www.hairstylistclubbox.com before your next billing. If you cancel after you have been billed then that will only cancel future payments.  Please email support@hairstylistclubbox.com with any questions.

Are prices shown in USD?

Yes all prices are shown in USD, international orders will be converted by your bank at the time of sale to the currency type native to your card. We are not responsible for any extra customs dues or taxes.

All store credits are non-refundable.

All of our memberships automatically renew each month on the date you signed up unless you are an old subscriber then your renewal will be on the 15th of each month. If you do not want your subscription to renew you must cancel before your next billing.

Any other questions or concerns please email us at support@hairstylistclubbox.com or call ‭1 (888) 532-4402‬ and we will try and get back to you asap.

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ALSO DON’T FORGET TO POST PICTURES OF YOUR BOXES AND TAG US

@HAIRSTYLISTCLUBBOX

OR

HASHTAG #THEHAIRSTYLISTCLUB TO ENTER TO WIN FREE STUFF!

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